I was inside a NOC last week - one of those rooms where the number of blinking lights feels like a rave nobody invited you to.
And I swear, the team was drowning.
Not because they were bad.
Because the infrastructure they were monitoring had outgrown them by… a decade.
Forty dashboards.
Hundreds of alerts.
Thousands of logs.
And exactly zero time to figure out what any of it meant.
Someone joked, “If one more red alert pops, I’ll pretend I didn’t see it.”
Everyone laughed.
But the kind of laugh that comes from pain, not humor.
And that’s when it hit me:
Monitoring is dead. Observability is the minimum. AIOps is the only way forward.
You know how everyone used to think AI in IT operations was some fancy marketing gimmick?
Turns out it’s not a buzzword.
It’s survival.
Because infra today is not “large.”
It’s inhuman.
Clicks you never track.
APIs you didn’t know existed.
Shadow apps your teams forgot they installed.
Microservices that multiply like rabbits.
Cloud logs that grow faster than your finance team can say, “Why is this bill so high?”
And all of this is somehow supposed to be handled by… what?
Six engineers rotating night shifts?